{"id":2929,"date":"2020-01-13T18:21:14","date_gmt":"2020-01-13T18:21:14","guid":{"rendered":"https:\/\/timeoutmarket.loadhtl.com\/newyork\/?page_id=2929"},"modified":"2022-06-23T17:18:15","modified_gmt":"2022-06-23T17:18:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/timeoutmarket.loadhtl.com\/newyork\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"accordion\">\r\n<h3><strong>Do you accept reservations?<\/strong><\/h3>\r\n<div>No. Time Out Market has a casual approach with its communal seating. You\u2019re welcome to take a seat at our communal tables anytime you\u2019d like.<\/div>\r\n\r\n\r\n<h3><strong>Is the top floor available for private events:<\/strong><\/h3>\r\n<div>\r\n\r\nYes. Time Out Market has a casual approach with its communal seating, but reservations can be made for group dining and private events,<a href=\"https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185&amp;source=gmail&amp;ust=1647962860919000&amp;usg=AOvVaw1kcfCQm1HA9Q7JIthzfVLa\">\u00a0<\/a><span style=\"font-family: Arial, sans-serif;\"><b><a href=\"https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185&amp;source=gmail&amp;ust=1647962860919000&amp;usg=AOvVaw1kcfCQm1HA9Q7JIthzfVLa\">you can submit requests to our events team<\/a><\/b><\/span><a href=\"https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/timeoutmarkets.tripleseat.com\/party_request\/9185&amp;source=gmail&amp;ust=1647962860919000&amp;usg=AOvVaw1kcfCQm1HA9Q7JIthzfVLa\">.<\/a>\u00a0If you have a smaller group you\u2019re welcome to take a seat at our communal tables anytime you\u2019d like.\r\n\r\n<\/div>\r\n\r\n\r\n<h3><strong>What are the Market opening hours?<\/strong><\/h3>\r\n<div>\r\n\r\n<i>Note: Closed on Thanksgiving, Christmas Eve and Christmas Day.<\/i>\r\n\r\nMAIN FLOOR\r\nMon-Thu: 11am-1opm\r\nFri, Sat: 11am\u201311pm\r\n\r\nSun: 11am\u201310pm\r\n\r\nFIFTH FLOOR\r\nMon-Thu: 11am\u201310pm\r\nFri, Sat: 11am\u201311pm\r\nSun: 11am\u201310pm\r\n\r\n*Clinton St. Baking Company is open from 9am\u20133pm weekdays and 8am\u20134pm Saturday and Sunday.\r\n\r\n*Ess-a-Bagel is open everyday 8am\u20134pm.\r\n\r\n<\/div>\r\n<h3><strong>What kind of safety measures is Time Out Market New York putting in place?<\/strong><\/h3>\r\n<div>\r\n\r\nTime Out Market New York continues to prioritize the health and safety of its guests, employees and chefs. In addition to following government regulations and protocols, the Market has intensified its safety precautions and implemented systems to provide guests with an enjoyable dining experience.\r\n<ul>\r\n \t<li><strong>What we\u2019ve done for you:<\/strong>\u00a0We\u2019ve implemented less seating inside to better ensure safe social distancing between our clients (when indoor dining is allowed); partitions on tables for those who dine in with us; an improved air circulation system which replaces the air every six (6) minutes; a contactless payment system has been implemented (see details below under \u2019How do I order food and drinks at Time Out Market New York?\u2019); there is a dedicated staff of sanitizing personnel cleaning our space at all times; and each counter and bar is outfitted with public shields.<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li><strong>What we expect from you:<\/strong>\u00a0Please wash your hands upon entry using our bathrooms or sanitize them at the sanitization stations we\u2019ve made available throughout the Market. In alignment with CDC guidelines, guests who are fully vaccinated may enjoy the Market without wearing a mask. It is recommended that those who are not fully vaccinated continue wearing masks, practice safe social distancing from others, and respect the floor signage.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<h3><strong>Is Wi-Fi available?<\/strong><\/h3>\r\n<div>Yes. You can sign in to free Wi-Fi at the market.<\/div>\r\n<h3><strong>Do you offer vegan and\/or gluten-free options?<\/strong><\/h3>\r\n<div>Yes, but food sensitivities and allergies should be discussed with the chefs and staff at the market while ordering.<\/div>\r\n<h3><strong>Do you allow pets?<\/strong><\/h3>\r\n<div>Pets are allowed on the 5th-floor outdoor terrace as well as the outdoor seating on Old Dock Street. Pets are not allowed inside the market unless they are service animals.<\/div>\r\n<h3><strong>Is parking available?<\/strong><\/h3>\r\n<div>Paid parking is available at 100 Jay Street parking garage.<\/div>\r\n<h3><strong>Are there ATMs on the premises?<\/strong><\/h3>\r\n<div>No, Time Out Market New York does not have an ATM, there is a Chase Bank 0.3 miles away on 136 Front St.<\/div>\r\n<h3><strong>Do you accept cash?<\/strong><\/h3>\r\n<div>We do accept cash at the bars, but not for our eateries. As an alternative to using your credit or debit card at the eateries, you can also purchase a Time Out Market Card, which is a pre-loaded card that you can purchase and top up at the market. You can also use your standard debit or credit cards directly at our bar and eateries.<\/div>\r\n<h3><strong>What is a Time Out Market Card?<\/strong><\/h3>\r\n<div>The Time Out Market Card can be treated as currency at Time Out Market New York. You\u2019ll use it in place of cash and refill it as needed. For more information, please see the Time Out Market Card\u2019s terms of service <a href=\"https:\/\/timeoutmarket.loadhtl.com\/newyork\/time-market-cards-terms-use\/\">here<\/a>.<\/div>\r\n<h3><strong>How do I order food and drinks at Time Out Market New York?<\/strong><\/h3>\r\n<div>Contactless ordering is available for Apple and Android smartphones through the Time Out Market app. Guests can search for \u2018Time Out Market\u2019 via the <a href=\"https:\/\/apps.apple.com\/us\/app\/time-out-market\/id1485455440\" target=\"_blank\" rel=\"noopener\">App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.preoday.mobile.timeoutmarket&amp;hl=en_US\" target=\"_blank\" rel=\"noopener\">Google Play<\/a> to download the app for free. Through the app, the progress of an order can be tracked through email, text, and\/or push notifications.<\/div>\r\n<h3><strong>Where are you located?<\/strong><\/h3>\r\n<div>Empire Stores, 55 Water Street, Brooklyn, NY 11201. We have four entrances to the main floor of the market: the lobby of Empire Stores, off Old Dock Street, Water Street, and the outdoor lobby on the waterfront of Empire Stores. The 5th-floor and rooftop can be accessed from the outside stairs as well as via two elevators, one located inside the first floor of Empire Stores and the other just outside, off the entrance facing the East River.<\/div>\r\n<h3><strong>Is the rooftop open year round?<\/strong><\/h3>\r\n<div>Weather permitting, yes!<\/div>\r\n<div>\r\n\r\n&nbsp;\r\n<div><\/div>\r\n&#8212;\r\n<div dir=\"ltr\" data-smartmail=\"gmail_signature\">\r\n<div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Do you accept reservations? No. Time Out Market has a casual approach with its communal seating. You\u2019re welcome to take a seat at our communal tables anytime you\u2019d like. Is the top floor available for private events: Yes. Time Out Market has a casual approach with its communal seating, but reservations can be made for [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-faqs.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Time Out Market New York<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timeoutmarket.loadhtl.com\/newyork\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Time Out Market New York\" \/>\n<meta property=\"og:description\" content=\"Do you accept reservations? No. Time Out Market has a casual approach with its communal seating. You\u2019re welcome to take a seat at our communal tables anytime you\u2019d like. Is the top floor available for private events: Yes. 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No. Time Out Market has a casual approach with its communal seating. You\u2019re welcome to take a seat at our communal tables anytime you\u2019d like. Is the top floor available for private events: Yes. 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